Our Terms and Conditions

Table of contents:

Article 1 – Definitions

Article 2 – Identity of the company

Article 3 – Applicability

Article 4 – Offers

Article 5 – The agreement

Article 6 – Right of withdrawal upon delivery of the product

Article 7 – Price

Article 8 – Conformity and warranty

Article 9 – Delivery and execution

Article 10 – Intellectual property rights

Article 11 – Payment

Article 12 – Handling of complaints

Article 13 – Applicable law and competent court

Article 1. Definitions

In these general terms and conditions the following definitions apply:

1. Permanent data carrier: any means by which the buyer or AngelatMyHome can store data that are communicated to them personally in such a way that future consultation and unchanged reproduction of the stored data is possible.

2. The company: AngelatMyHome

3. Buyer: a natural person who enters into a distance contract with AngelatMyHome while he is not acting in the exercise of a profession for a company.

4. Distance contract: a contract whereby exclusively one or more techniques for distance communication are used to conclude the contract within the framework of a system organised by AngelatMyHome for the distance selling of products and/or services.

Article 2. Identity of the company

AngelatMyHome BV

nazarethstraat 50

5021vx Tilburg

info@angelatmyhome.com

Article 3. Applicability

1. These general terms and conditions apply to every distance contract between the company AngelatMyHome and the buyer. AngelatMyHome expressly excludes the applicability of any conditions, including those of delivery, at the request of the buyer, unless otherwise agreed in writing.

2. Before concluding a distance contract, the text of these general terms and conditions will be made available to the buyer. If this is not reasonably possible, it will have been communicated to the buyer prior to concluding the distance contract that the general terms and conditions can be passed on to AngelatMyHome, the company and that they will be sent to the buyer free of charge as soon as possible.

3. Additions to or deviations from these general terms and conditions are only valid if they have been expressly accepted in writing by AngelatMyHome. In such a situation, other provisions in these general terms and conditions are fully valid.

Article 4. Offers

1. If an offer has a limited period of validity or if certain conditions apply to the offer, such an offer will be explicitly stated in the offer.

2. The offer contains a complete, accurate and detailed description of the products and/or services to be provided, so that the buyer can adequately assess the product/service. When photos are part of an offer, these are accurate photos of the products and/or services that are provided. Obvious mistakes or errors in an offer do not bind the company AngelatMyHome.

3. Each offer will contain the information necessary for the buyer to know his/her rights and obligations when accepting the offer.

Article 5. The agreement

1. The agreement is concluded at the moment that the buyer accepts the offer and complies with the general terms and conditions, subject to the provisions of Article 5, paragraph 4.

2. If the buyer accepts the offer electronically, the company AngelatMyHome will immediately confirm receipt of acceptance of the offer electronically.

3. If the agreement is concluded by electronic means, the company AngelatMyHome will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure environment. If the buyer wants to pay electronically, the company AngelatMyHome will take appropriate security measures.

4. Within the limits of the law, the company AngelatMyHome may collect information about the buyer's ability to fulfill his/her obligations regarding payment and all facts and factors relevant to responsibly entering into a distance contract. If such research indicates that the company AngelatMyHome has good reasons not to enter into a contract, then the company AngelatMyHome has the right to refuse an order or request or to impose special conditions for it, while explaining why.

5. The company AngelatMyHome will send the following information to the buyer together with the product or service, in writing or in such a way that the buyer can permanently store it on a data carrier or in an accessible manner.

a. The company, the visiting address of AngelatMyHome: where the buyer can turn in case of complaints.

b. Information about after-sales service and any warranty.

c. The price including any taxes on the product, service or digital content; to the extent applicable to the costs of delivery; and the method of payment, delivery or performance of the distance contract.

6. If the company, AngelatMyHome, has undertaken to supply a series of products or services, the provision in the previous paragraph only applies to the first delivery.

Article 6. Price

1. The prices of the products and/or services offered will not be increased during the period of validity, with the exception of price changes due to changes in VAT rates or other government levies.

2. Notwithstanding the previous paragraph, AngelatMyHome may offer products or services with variable prices. This applies to products or services whose prices are subject to fluctuations in the financial market that are outside AngelatMyHome's business.

3. Price increases within 3 months after entering into the agreement will only take place if:

a. They are the result of statutory regulations or provisions, or:

b. The buyer is entitled to cancel the agreement before the day on which the price increase applies.

Article 7. Conformity and warranty

1. The company, AngelatMyHome, guarantees that the products and/or services will comply with the agreement, in accordance with the specifications stated in the offer, the reasonable requirements or reliability and/or usability and the provisions of the law and/or government regulations existing on the date the agreement was entered into.

2. If agreed, the company AngelatMyHome, insofar as the product is suitable for normal use. The company, AngelatMyHome is not responsible for the resistance of the delivered products by the effect of moisture, extreme UV radiation, improper use or extreme environmental factors.

Article 8. Delivery and execution

1. The company, AngelatMyHome, will exercise the utmost care in receiving and executing product orders and in assessing requests for the provision of services.

2. The address provided by the buyer to the company AngelatMyHome is the place of delivery.

The company AngelatMyHome is not liable for any damage that the buyer may suffer in the event of late delivery by AngelatMyHome.

3. If due to force majeure the company AngelatMyHome cannot deliver in accordance with the agreement, the company AngelatMyHome, will inform the buyer as soon as possible and will not be liable for paying any damages. 4. In case of force majeure the company AngelatMyHome, after consultation with the buyer, may reject the agreement or suspend delivery until such time as the situation is in effect as soon as the force majeure ceases.

5. The company AngelatMyHome is not liable for any breaches of contract with the buyer, if this is not attributable to the company AngelatMyHome costs under the law, the agreement or the common opinions.

6. Unless expressly agreed otherwise, the risk of damage and/or loss of products rests with the company AngelatMyHome, until the moment of delivery to the buyer. If the product is damaged during transport, the liability of the company AngelatMyHome is limited to the maximum compensation determined by the carrier and/or the transport insurance.

Article 9. Intellectual property rights

1. When the company, AngelatMyHome, concludes an agreement, this may include the replication and/or publication of works of third parties that are protected by intellectual property rights, publications, replications and/or use of such works (e.g. paintings, drawings, photographs, photos or logos) by the buyer is prohibited without the prior written consent of the third party who owns the intellectual property rights.

2. The buyer may use the copyrighted material of AngelatMyHome only for private use and in the family circle. In no case may the photos be reproduced or made public without the permission of the company AngelatMyHome.

3. The content of the AngelatMyHome website may only be used for non-commercial purposes, such as private purposes. The user may not copy or forward, distribute or make available to third parties for financial gain the content of the site without prior written permission from the company AngelatMyHome.

Article 10. Payment

1. Unless otherwise specified in the agreement or additional conditions, the amounts owed by the buyer must be paid in advance, after placing the order.

2. The buyer cannot assert any rights with regard to the execution of the order or services in question before advance payment has been made.

3. The buyer is obliged to inform the company AngelatMyHome of any errors in the details provided or stated.

4. If the buyer fails to meet his payment obligations, the buyer shall, after having done so,

notified by the company AngelatMyHome of late payment and the company AngelatMyHome has given the buyer a period of 14 days to fulfill his payment obligations and to pay within the period of 14 days, as a result of statutory interest plus the outstanding amount and the company AngelatMyHome has the right to charge extrajudicial collection costs.

Article 11. Handling of complaints

1. Complaints about the performance of the agreement must be submitted to the company AngelatMyHome within a reasonable period, fully and clearly described, after the buyer has taken note of the shortcomings

2. Complaints submitted to the company AngelatMyHome will be answered within 14 days. If a complaint requires a longer processing time, the company AngelatMyHome will communicate this within 14 days by confirming receipt of the complaint and indicating when the buyer can expect a more detailed response.